Customer Testimonials

Testimonials from Trustpilot

Wiggle has partnered with the customer reviews platform Trustpilot so that you – our customers – can share your experiences of Wiggle with us and with each other. We value all of the feedback we get, good and bad. We’re proud of the progress that we’ve made on our site and with our service, but we’re always looking for ways that we can improve. Click here for the full Wiggle reviews page on Trustpilot.

In the meantime, here’s a selection that we’ve particularly enjoyed:

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9.4 out of 10
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Really pleased with the speed of…

Really pleased with the speed of service and the hassle free approach to resolving my claim.

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Bike insurance

Simply and efficient process – great cover at best prices


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Great customer service

Great customer service. The people I’ve spoken to have always been friendly, helpful and quick to respond. Would highly recommend!

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Competitive pricing and excellent…

Competitive pricing and excellent custmer service


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First Class Service

First class service! Could not have been more helpful in dealing with my claim. A rare experience these days dealing with people to genuinely seem to care and try to get the best outcome for you. Highly recommended

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Great service from real humans!

Wiggle provide brilliant, personal customer service. It’s so nice to talk to real people and get your questions answered quickly and not by a robot/ticket or portal. I have had bike insurance with them for a number of years as well as buying some products and they have never failed to give excellent service.


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Fast, efficient and reliable service

Respond almost instantly to my queries and emails, they give proper advice and action any changes I want to my policy within minutes of me requesting it.

One of the few companies I can trust to respond back to my email in a timely manner.

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Very fast and very efficient!

Very fast and very efficient!

I highly recommend it!


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Great customer service throughout

Great customer service throughout. From setting up the policy, to amending the policy, and unfortunately when I needed to claim.

Everyone was polite and sympathetic and the turn around of the claim was quick. Would recommend.